Managed IT Service Hamilton

Focus on your business strategy while we resolve your day-to-day technology issues.

Focus on your business strategy while we take care of your day-to-day technology issues. MyITsize CompleteCare Managed IT Service Hamilton offers unlimited, “Exponentially Better™” IT support at a predictable, flat-rate fee. We avoid surprise charges or overage fees. Our services are scalable, adapting to your business needs as they evolve. Whether you need full-service IT support or help to augment your in-house IT team, MyITsize is here to provide the right level of support whenever you need it.

As a leading provider of managed IT services, MyITsize resolves your IT challenges and ensures your business stays operational and efficient. When you partner with us, you get more than just IT support. You gain a team of IT experts who handle any issues that arise. We go beyond traditional IT support by offering comprehensive services like strategic consulting and tailored technology solutions. Our team is always available to assist with IT setup, remote troubleshooting, cloud services, and business continuity planning.

Managed IT Services We Offer for Businesses

Managed IT Service Desk

We offer unlimited live-answered support 24/7 for any infrastructure-related issues. Service requests are recorded in our ticketing system, where we monitor them to ensure quick responses and fast resolutions.

24/7 Monitoring

MyITsize IT uses advanced Remote Monitoring and Management (RMM) tools to continuously monitor your servers, applications, and network infrastructure. Our experienced professionals proactively identify and address potential issues to ensure your systems remain secure and reliable.

Backup Management

We manage your backups for servers and server applications. A daily check of the backup logs ensures that data isn’t lost. Every quarter, we also test backup media and provide a detailed quarterly report. Additional services inclaWe manage backups for your servers and server applications. Daily backup checks ensure your data is safe. Every quarter, we test backup media and provide a detailed report. Additional services include disaster recovery, tape backups, and long-term tape storageude full disaster recovery services, tape backups, and long-term tape archival storage.

Want to know how your network is performing? Our reports give you insight into your operations, including infrastructure performance, asset inventory, service desk performance, and usage trends.

We make sure your servers stay up-to-date with the latest critical security patches, installing them during off-hours to minimize any disruption to your team.

User Account Management

We handle all Active Directory account-related tasks, including account creation, deletions, and password resets. We ensure your user accounts are always properly managed and secure.

Business Reviews

In our scheduled business reviews, we collaborate with you to understand your goals and optimize your IT infrastructure for greater business success.

Our hosting infrastructure is powered by three Tier 3 data centers in Southern Ontario, connected by Gb fiber with redundant backup circuits. This ensures high availability and reliability for your data.

ISP/Web Host Management

We ensure your website runs smoothly by resolving any issues with your ISP or web hosting provider.

Although we manage your IT, we keep you informed. Our regular operations meetings provide a comprehensive review of your network’s health, ongoing projects, and help desk activity.

The Benefits Of Managed IT Service

  • Predictable budgeting with a flat monthly fee
  • Access to high-level technology without the costs of capital expenditures, upgrades, and IT staffing
  • One point of contact for vendor management
  • Proactive network management, allowing for preventative maintenance and immediate fault notifications
  • Free your internal IT staff from routine support, letting them focus on strategic projects
  • Service Level Agreements (SLAs) guarantee fast responses and clear coverage

Why Choose MySize Managed IT service Hamilton?

We take the time to understand your business needs and tailor our services accordingly. Our goal is to relieve you of IT infrastructure stress so you can focus on growing your business. With our comprehensive services, we ensure your technology runs securely and efficiently.

To learn more about how MySize IT can support your business with top-tier managed IT services, contact us at manageditservicehamilton@mysizeit.com.

What are Managed IT services?

Managed IT services are provided by an IT partner who handles your business’s technology needs. This includes managing day-to-day IT processes and providing services such as cybersecurity, data backup, and IT support. Managed services offer optimized IT at a lower, fixed monthly cost compared to hiring in-house IT staff.

IT services require specialized skills and professionals can be costly to hire. For small businesses, outsourcing provides the same level of service at a fraction of the cost.

What’s included in Managed IT Services?

Our managed services include 24/7 live IT support, management of your IT networks and servers, detailed reporting, and regular backups. We also offer additional services tailored to your needs. Contact us to learn more.

What We Deliver As Your Managed IT Service Provider

 

  • Predictable budgeting with one flat fee
  • Helpdesk support – located in Toronto, available 24/7
  • Proactive monitoring of servers and network infrastructure, including security
  • Proactive maintenance – patching and system optimization
  • Best practice implementation
  • Backup and disaster recovery management
  • Application support for line of business and common applications
  • Virtual CIO services – strategy planning, budgeting, special projects